Cashier/Customer Service Agent
As our new Customer Service Agent, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance ready to work in this fast paced, customer driven environment. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities/ Requirements
Understand and follow Cashier/Rental Agent processes and procedures
Perform clerical duties such as typing, data entry, filing, photocopying, faxing, and make outbound calls
Receive visitors and obtain name and nature of business
Direct clients to lounge and refer clients to appropriate team members for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Receive and account for all incoming money for services rendered from all departments (i.e. credit card transactions, cash, checks, etc.) and balance to daily business reports
Keep daily inventory of rental vehicles, as well as, assigning rentals to incoming clients
Must possess a valid drivers license and have a clean driving record
Hours
Schedule will rotate between employees. Shift hours are 8-10 hours no more than 40 hours a week; Monday through Saturday 7am-7pm.
Compensation
Compensation is based on experience.
Experience
High School diploma or GED; basic knowledge of Microsoft Office; basic cash handling knowledge. Candidates with an equivalent combination of education and experience will also be considered.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee will have opportunities to sit and perform stationary duties. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Some standard lifting will be required, up to and including 10 lbs.
Benefits
Benefits include medical, vision and dental, 401K retirement savings plan, vacation time, holiday and company paid training. We are an equal opportunity employer, with a strict policy forbidding discrimination on the basis of race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Our goal is to hire, train, and compensate team members on the basis of personal and professional competence.
About Our Dealership
We’re Toyota of Rockwall, a family owned business located in Rockwall, TX. Just a short drive from Dallas but located in a close-knit community where relationships matter.
Toyota of Rockwall’s vision is to offer our customers a different kind of buying and servicing experience. In order to achieve this we need friendly, self-motivated associates who will go the extra mile for their customers. We offer excellent benefits, competitive pay, opportunities for advancement and paid training. We’re an equal opportunity employer and most of all we offer an associate friendly environment that rewards performance!
Toyota of Rockwall is the world’s first L.E.E.D. (Leadership in Energy and Environmental Design) dealership. With our eco-friendly state-of-the-art building, it includes many staff amenities including an on-site gym, break rooms, as well as, comfortable and stylish offices.
