Parts Counter Sales

Service Department
Rockwall, Texas

Parts Counter Sales

Toyota of Rockwall is looking to fill a parts counter position.  The parts counter position has the opportunity to interact with hundreds of customers to assists them in purchasing automotive parts.  The goal is to create an exceptional buying experience to build customer loyalty to Toyota of Rockwall.

What are the day-to-day responsibilities?

  • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
  • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
  • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
  • Stock incoming inventory in the correct location.
  • Maintain the parts department in clean and orderly manner.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising display to promote product sales.
  • Provide an exceptional customer experience to drive loyalty

How will I know if I am successful?

The performance of a Parts Retail Sales Associate is measured by achieving:

  • Achieve Parts Sales Targets
  • Achieve Customer Satisfaction Targets

Education and/or Experience

High school diploma or GED; One year of dealership warehouse experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.


Compensation is based on knowledge and experience.   


Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. We are an equal opportunity employer, with a strict policy forbidding discrimination on the basis of race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Our goal is to hire, train, and compensate associates on the basis of personal and professional competence. 

About Our Dealership

We're Toyota of Rockwall, a family owned business located in Rockwall, TX. Just a short drive from Dallas but located in a close-knit community where relationships matter.  

Toyota of Rockwall's vision is to offer our customers a different kind of buying and servicing experience. In order to achieve this we need friendly, self-motivated associates who will go the extra mile for their customers. We offer excellent benefits, competitive pay, opportunities for advancement and paid training.  We're an equal opportunity employer and most of all we offer an associate friendly environment that rewards performance! We also have a state-of-the-art facility.  Our building is eco-friendly and includes many staff amenities including an on-site gym, break rooms and comfortable and stylish offices.

We look forward to meeting you and potentially have you as part of our team for the future.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. 

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